Welcome to GlamSheCo

We are committed to providing a clean, welcoming, and professional salon experience.

GlamSheCo is home to a community of independent beauty professionals. While each stylist operates their own independent business, all clients are expected to follow the salon’s facility policies to ensure a safe and enjoyable experience for everyone.

By booking an appointment and entering our salon, you acknowledge and agree to the following policies.

Independent Contractor Acknowledgment

The beauty professional providing your service operates as an independent business owner within GlamSheCo.

Each Independent Contractor:

Sets their own schedule.

Determines the services they offer.

Establishes their own pricing (unless otherwise advertised).

Is solely responsible for consultations, recommendations, service quality, and follow-up care.

Your service agreement is between you and your chosen Independent Contractor. GlamSheCo provides the salon facility and shared amenities but is not responsible for the professional services performed by Independent Contractors.

Appointment Deposits & Payments

A deposit is required to reserve all appointments.

Deposits are non-refundable and non-transferable.

One-half of your consultation fee will be credited toward your scheduled service.

Please book the correct service when scheduling. Same-day service changes cannot be guaranteed due to scheduling limitations.

Cancellation & No-Show Policy

Your appointment time is reserved exclusively for you.

24+ Hours Notice: No cancellation fee.

Less Than 24 Hours Notice: 50% of the scheduled service total.

No-Show: 100% of the scheduled service total, and the deposit will be forfeited.

Additional cancellation or rescheduling policies may apply to specialty services.

24-Hour Service Adjustment Policy

Your satisfaction is important to us.

If you experience an issue related to your service, you may request an adjustment within 24 hours of your appointment.

Eligible concerns may include:

Tightness or looseness of braids, sew-ins, or extensions.

Installation-related discomfort.

Adjustment requests:

Must be submitted by phone, text, or the salon’s official communication channels.

Are subject to the Independent Contractor’s availability.

Require the client to attend the scheduled adjustment appointment.

• Become void if the style has been removed or altered before the appointment.

Hair loss, irritation, or complications that occur after the 24-hour period or result from at-home alterations cannot be guaranteed for correction.

Clients experiencing scalp disorders, excessive irritation, allergic reactions, or medical concerns should consult a licensed healthcare professional.

👑 K-Tip Extension Policy

A consultation is required before scheduling any K-Tip installation.

During your consultation, your stylist will:

• Evaluate your hair’s condition.
• Determine the amount of hair required.
• Perform a color match.
• Provide a personalized price quote.
• Approve or decline client-supplied hair.

Consultation Fee: $30

Maintenance is recommended every 8–10 weeks.

• Maintenance appointments should be scheduled in advance.
• Delayed maintenance may result in additional service fees.
• K-Tip removal services begin at $200.

Because K-Tip installations require significant preparation and appointment time:

• Cancellations within 72 hours forfeit the deposit.
• No-call/no-shows forfeit the deposit.
• One reschedule is permitted with at least 7 days’ notice.

All clients must complete and sign the GlamSheCo K-Tip Extension Waiver before service.

💇🏽‍♀️ Braid Services

• Natural hair must be at least 2 inches long.
• Hair extensions are not included unless specifically stated.

🚫 Guests & Children

To maintain a relaxing luxury environment:

• Only clients receiving services are permitted on the salon floor unless approved by the servicing stylist.
• No additional guests.
• Children may only be present if receiving a scheduled service.
• Braid service clients must be at least 5 years old.
• Parents, guardians, and guests must remain in the designated waiting area unless invited by the stylist.

📌 Child Supervision

Parents and guardians are responsible for supervising children at all times.

If a service is repeatedly interrupted due to disruptive behavior:

• A $30 interruption fee may be assessed.
• After multiple interruptions, the appointment may be discontinued, and applicable service charges may apply.

☕ Food & Beverages

To help maintain a clean and professional environment, outside food and beverages are discouraged unless medically necessary.

🚨 Salon Policies

To ensure a positive experience for all guests:

• We reserve the right to refuse service.
• Respectful behavior is expected at all times.
• Harassment, threats, abusive language, discrimination, or disruptive conduct will not be tolerated.
• No refunds are provided for completed services. Any concerns should be discussed with your Independent Contractor before leaving the salon whenever possible.
• Approved service adjustments are available within the applicable adjustment period.
• Please do not place your feet on salon furniture or lounge on waiting area furnishings.
• Clients are responsible for safeguarding their personal belongings. GlamSheCo is not responsible for lost, stolen, or damaged personal items.

Thank you for choosing GlamSheCo. We appreciate your support of our community of independent beauty professionals and look forward to providing you with an exceptional salon experience.