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GlamSheCo Salon Etiquette & Policies
The GlamSheCo Experience
Experience luxury, respect, and elevated care.
Please review the following policies prior to booking your appointment.
By scheduling with GlamSheCo, you agree to the terms below.
🎀 Cancellation Policy
Your appointment time is reserved exclusively for you.
• 24+ Hours Notice: No charge
• Less Than 24 Hours: 50% of scheduled service total
• No-Show: 100% of service total + deposit forfeited
Deposits are non-refundable and non-transferable.
💳 Appointments & Payments
• A deposit is required to secure all appointments.
• Consultation Credit: Half of your consultation fee will be applied toward your booked service.
• Services cannot be changed on the same day. Please book the exact service desired to ensure proper timing and availability.
🔁 24-Hour Hair Adjustment Policy
Your comfort matters.
Clients may request a service adjustment within 24 hours of their appointment.
Eligible adjustments include:
• Tightness or looseness in braids, sew-ins, or extensions
• Areas of discomfort related to installation
Adjustment Guidelines:
• Requests must be made via phone, text, or official salon messaging.
• Adjustments are subject to stylist availability within the 24-hour window.
• Clients must attend the scheduled adjustment appointment.
• Do not remove or alter the style before your adjustment visit.
Please Note:
Hair loss, irritation, or complications occurring after the 24-hour window — or due to at-home alterations — cannot be guaranteed for correction.
Certain scalp or medical conditions (including traction alopecia or scalp sensitivity) require evaluation by a licensed medical professional.
Our goal is for every client to leave feeling confident, comfortable, and cared for.
👑 K-Tip Extension Policy
Consultation Requirement
All K-Tip services require a mandatory consultation prior to booking.
During your consultation, we will:
• Assess overall hair health and density
• Determine the number of grams required
• Perform a precise color match
• Provide your final investment quote
• Approve or decline client-provided hair
Consultation Fee: $30
GlamSheCo specializes in luxury, precision K-Tip installs designed for seamless, undetectable wear. This is a premium service for clients who value longevity, hair health, and flawless execution.
Maintenance
K-Tips require professional maintenance every 8–10 weeks.
• Maintenance appointments must be scheduled in advance
• Delayed maintenance may result in additional fees
• Removal services begin at $200
Proper maintenance protects both your natural hair and your investment.
K-Tip Cancellation Policy
Due to the extended time required for installation:
• No-call / No-show = deposit forfeited
• Cancellation within 72 hours = deposit forfeited
• One reschedule permitted with 7+ days notice
All clients must complete and sign the GlamSheCo K-Tip Extension Client Waiver & Agreement prior to service. Failure to complete documentation will result in cancellation and deposit forfeiture.
💇🏽♀️ Braid Services Policy
• Natural hair must be at least 2 inches long.
• Hair is not included unless stated in a specific promotion.
🚫 Guests & Children
To maintain a calm, luxury environment:
• Only clients receiving services may enter.
• No additional guests permitted.
• No children allowed unless receiving a service.
• Clients must be at least 5 years old for braid services.
• Parents and guests are not permitted on the salon floor unless invited by a stylist.
📌 Child Supervision Policy
Clients are responsible for supervising children during appointments.
If a service is interrupted due to disruptive behavior:
• A $30 interruption fee will apply.
• After two interruptions, the appointment will be canceled and the full service total charged.
No exceptions.
🚫 Food & Beverages
To preserve our luxury environment:
• No outside food or beverages permitted inside the salon.
🚨 Important Notices
• We reserve the right to refuse service.
• Professional behavior and respect are required at all times. Harassment, bullying, or disruptive conduct will not be tolerated.
• No refunds after services are completed. Concerns must be addressed before leaving the salon.
• Service adjustments are offered within 24 hours at management discretion.
• No lounging or placing feet on furniture.